Book an Appointment

  • Tuesday

    11AM - 3PM

    APPOINTMENT ONLY
  • Wednesday

    1PM - 7PM

    APPOINTMENT ONLY
  • Thursday

    1PM - 7PM

    APPOINTMENT ONLY
  • Friday

    10AM - 4PM

    APPOINTMENT ONLY
  • Saturday

    10AM - 4PM

    NO APPOINTMENT NEEDED

How it Works

Appointment

An appointment with one of our expert stylists will provide you with guidance and assistance to find a dress, perfect for your event. Each team member has been trained to be the best to ensure exclusivity among clients. We hold ourselves accountable to meet each individual expectation of our clients, with our high quality of service, and passion for customer satisfaction. Our appointment service begins with a short consultation, which involves a discussion about your event, particular styles you prefer, colors and sizes. We want you to be able to put your trust in us and have confidence in our expertise to suggest you options, which us as professionals think will be flawless for you. We will also offer our expert knowledge regarding styling with shoes, hair, make-up and accessories.

Visit us! We run by appointment only during the week, book in to come and try on our gorgeous range of dresses.

Book your Favourite In

Once you have chosen your dress, we make securing it just as easy as finding it. We give you the option of securing it in store, via email or over the phone. Your dress can be booked months in advance, in which all we require is a 50% deposit, to ensure that the dress is exclusively yours. We also offer the option of leaving the store that very same day with your garment in hand ready for your event that weekend, or even that night! Postage is also available for those interstate or living in rural areas, we’ve made this simple and stress free.

Book it in! once you find your perfect dress you can book it in months in advance or leave that very same day as your event with dress in hand!

Collect, Wear, Return

Take it, its yours! We have flexible collection days and times to suit you and your busy schedule. Collect from our boutique the week of your event, feel fabulous is your SB dress and simply drop to our dry cleaners the next business day and that’s it!

Collect and return! Collect from our boutique the week of your event and return to our dry cleaners on the agreed date.

FAQ

Why do we need to book an appointment?

We run by appointment to make it an easy process for you! An appointment simply secures you a fitting room with the option of as much or as little assistance from our instore stylists. 

Our staff are there to ensure all styles you want to try are available for the date required, ensure gowns are styled/fitted correctly and help with any suggestions that will complete the look.

The appointment service runs on weekdays as this is the best time to browse the full collection.

Can I make an appointment for Saturday?

Saturdays we don’t take appointments, we are open 10am to 4pm for walk ins only. A lot of dresses are booked out over the weekend and we cannot offer a full styling service. we recommend booking a private appointment if you require extra assistance in selecting a dress.

Where can I book a dress?

We always recommend popping in store, where you can try on a range of dresses and be sure of the one you want to book. As here at SB we know how a size in a different brand, material and style can vary hugely, we want you to leave with something you feel 100% in! however you can view our range online and book a dress via email or phone with us if you know exactly what you are after!

How do I secure in a dress?

All you need to do to is leave a 50% of the hire amount as a deposit on your selected dress for your selected date, pay the remanding 50% when you collect, the dry cleaning fee is paid to the cleaners upon return of the dress. We create you a customer file with all your details, you get a copy of the Terms and Conditions.

All dresses are collected from dropped off in person we do not post our gowns.
- We cannot hold dresses as we need to know exactly what is available at all times.
- A dress is only secure once you have paid your 50% deposit, up until then it is first in best dresses!

How does collections and returns work?

All dresses are collected from our store on the agreed collection date of your booking, then returned to our dry cleaners in Richmond on the Monday after your event for weekend hires OR the agreed return date stated in your booked receipt for all other hires.

- We do not offer postage of our dresses due to the high demand of the gowns

How long can I hire a dress for?

Our standard rental goes for 4-5 days, collection for a weekend event is; Thursday 3pm-7pm, Friday or Saturday 10am-3pm and drop off to our dry cleaner on the Monday 7:30am-5:30pm *the dry cleaning fee is paid to the cleaners

We have very flexible rental periods to suit events that fall out of this category, interstate weddings, events on public holidays even overseas holidays! Our instore team can arrange collection and off dates and adjust prices accordingly to suit your event.

How far can I book ahead?

There is no time too soon or too late to hire a dress from us! You can hire months in advance or come in the day of your event and leave with dress in hand that very same day!

What happens if I want to cancel my dress?

ALL DEPSOITS ARE NON-REFUNABLE. If you decide to cancel your booking, let us know as soon as possible, your deposit 50% is non-refundable. To avoid paying the remaining 50% of your booking you must provide us with 48 hours prior to the pick up date.